Aerologue — Terms of Service

Acceptance of Terms
Service Description
Account Registration
User Obligations
Acceptable Use Policy
Intellectual Property
User Content
Third-Party Services
Premium Subscription Terms
In-Flight Use
Flight Data and ADS-B Disclaimer
Travel Wallet
Advertising
Disclaimers
Limitation of Liability
Indemnification
Termination
Dispute Resolution
Governing Law
Changes to These Terms
General Provisions
Contact Details

TERMS OF SERVICE

Effective Date: [TO BE CONFIRMED]

Please read these Terms of Service carefully before using the Aerologue platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

1.1 These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "User") and Aerologue Ltd, a company incorporated in England and Wales (company number [INSERT]), whose registered office is at [INSERT ADDRESS] ("Aerologue", "we", "us", or "our").

1.2 By creating an account, accessing, or using the Aerologue platform (the "Service"), including our website at aerologue.com, our web application, and any associated mobile applications, you agree to be bound by these Terms, our Privacy Policy (Doc #61, AERO-LEGAL-PRIV-001), and our Cookie Policy.

1.3 If you do not agree to these Terms, you must not access or use the Service.

1.4 You confirm that you are at least 13 years of age. If you are under 18, you confirm that you have obtained the consent of a parent or legal guardian to use the Service.

1.5 We may update these Terms from time to time in accordance with Section 20 below.

2. Service Description

2.1 Aerologue is a travel application for air passengers that provides the following features:

(a) Flight Tracking: Real-time aircraft tracking using publicly broadcast ADS-B (Automatic Dependent Surveillance -- Broadcast) data, displayed on interactive 2D maps and a 3D globe.

(b) Geo-Learning: Location-triggered educational content, including factoids and quizzes relating to regions overflown during a flight.

(d) Travel Wallet: Secure storage for travel documents such as boarding passes, passport copies, visa documents, and travel insurance, together with an integrated eSIM marketplace and transit information.

(e) Destination Advertising: Contextual advertisements for travel-related services at your destination, clearly identified as sponsored content.

(f) Gamification: Points, achievements, leaderboards, and travel statistics that reward engagement across all features.

2.2 The Service is provided primarily as a web application and may be extended to native mobile applications in the future.

2.3 Certain features require an active internet connection. In-flight features are designed to work over in-flight WiFi where available.

2.4 We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, subject to our obligations under applicable consumer law.

3. Account Registration

3.1 To access most features of the Service, you must register for an account by providing a valid email address and creating a password.

3.2 You must provide accurate, current, and complete information during registration and keep your account information up to date.

3.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.4 You must notify us immediately at [INSERT CONTACT EMAIL] if you become aware of any unauthorised use of your account.

3.5 We reserve the right to suspend or terminate any account that we reasonably believe has been compromised, is being used fraudulently, or is in breach of these Terms.

3.6 You may only maintain one account. Creating multiple accounts for the purpose of manipulating leaderboards, accumulating rewards, or circumventing restrictions is prohibited.

4. User Obligations

4.1 You agree to use the Service only for lawful purposes and in accordance with these Terms.

4.2 You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations in your jurisdiction.

4.3 You acknowledge that use of the Service during a flight is subject to the rules and instructions of the airline and flight crew. You must comply with all applicable aviation regulations regarding the use of personal electronic devices.

5. Acceptable Use Policy

5.1 You must not use the Service to:

(a) upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable;

(b) impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;

(d) attempt to gain unauthorised access to any part of the Service, other users' accounts, or any systems or networks connected to the Service;

(e) use any automated system, including bots, scrapers, or crawlers, to access the Service for any purpose without our express written permission;

(f) collect or harvest any information from the Service, including user data, without authorisation;

(g) use the Service in any manner that could damage, disable, overburden, or impair the Service;

(h) manipulate leaderboards, game scores, or achievement systems through fraudulent means;

(i) reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service; or

(j) use the Service to send unsolicited commercial communications.

5.2 We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Acceptable Use Policy, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

6. Intellectual Property

6.1 The Service and all content, features, and functionality thereof, including but not limited to all software, source code, algorithms, designs, text, graphics, logos, icons, images, audio, video, data compilations, 3D assets, game mechanics, quiz content, factoid databases, and the selection and arrangement thereof, are owned by Aerologue Ltd or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 The Aerologue name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Aerologue Ltd. You must not use such marks without our prior written permission.

6.3 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial purposes.

6.4 This licence does not include any right to:

(a) modify, copy, or create derivative works based on the Service;

(b) sell, resell, licence, sublicence, distribute, or commercially exploit the Service;

(d) download, store, or cache any content from the Service except as expressly permitted.

6.5 All rights not expressly granted in these Terms are reserved by Aerologue Ltd.

7. User Content

7.1 "User Content" means any content that you upload, submit, or transmit through the Service, including but not limited to travel documents (boarding passes, passport copies, visa documents, insurance policies), profile information, quiz responses, and game interactions.

7.2 You retain ownership of your User Content. By uploading or submitting User Content to the Service, you grant Aerologue a non-exclusive, worldwide, royalty-free, sublicensable licence to use, store, process, and display your User Content solely for the purposes of providing and improving the Service.

7.3 For travel documents uploaded to the Travel Wallet, the licence in Clause 7.2 is limited to storage, encryption, and display back to you. We will not use your travel documents for any other purpose.

7.4 You represent and warrant that:

(a) you own or have the necessary rights and permissions to upload and share your User Content;

(b) your User Content does not infringe the intellectual property rights, privacy rights, or any other rights of any third party; and

7.5 We reserve the right to remove any User Content that we reasonably believe violates these Terms or applicable law, without prior notice.

7.6 You may delete your User Content at any time through the Service. Upon deletion, we will remove your content from active systems within a reasonable timeframe, subject to our data retention policy and any legal obligations to retain data.

8. Third-Party Services

8.1 The Service may contain links to, or integrations with, third-party services, including but not limited to:

(a) eSIM Providers: The eSIM marketplace within the Travel Wallet allows you to browse and purchase eSIMs from third-party providers. Aerologue acts as an affiliate and is not the provider of the eSIM service. Your purchase and use of eSIM products is governed by the terms and conditions of the relevant eSIM provider.

(b) Advertising Partners: Destination advertisements displayed within the Service are provided by third-party advertisers. Clicking on an advertisement may direct you to a third-party website. Aerologue is not responsible for the content, products, or services of third-party advertisers.

8.2 Aerologue does not endorse, warrant, or assume responsibility for any third-party services, products, or content. Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.

8.3 Any transaction you enter into with a third-party provider through the Service is between you and that provider. Aerologue is not a party to such transactions and shall not be liable for any loss or damage arising from them.

9. Premium Subscription Terms

9.1 Aerologue may offer premium subscription tiers ("Premium") providing additional features, including but not limited to reduced or removed advertising and access to enhanced functionality.

9.2 Pricing and Billing:

(a) Premium subscription pricing will be clearly displayed before purchase.

(b) Subscriptions will be billed on a recurring basis (monthly or annually, as selected by you) unless cancelled in accordance with these Terms.

9.3 Free Trial:

(a) We may offer a free trial period for Premium. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

(b) We will notify you before the end of any free trial period.

9.4 Cancellation:

(a) You may cancel your Premium subscription at any time through your account settings or by contacting us at [INSERT CONTACT EMAIL].

(b) Cancellation will take effect at the end of the current billing period. You will retain access to Premium features until the end of the period for which you have paid.

9.5 Refunds:

(a) In accordance with the UK Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your subscription within 14 days of purchase for a full refund, provided you have not fully consumed the digital content during that period.

(b) If you have expressly consented to the provision of digital content during the 14-day cancellation period and acknowledged that you lose your right of withdrawal, no refund will be due for that billing period.

(d) If we materially reduce the features of your Premium subscription, you are entitled to cancel and receive a pro-rata refund for the unused portion of your subscription.

9.6 Price Changes:

(a) We may change Premium subscription prices from time to time. We will give you at least 30 days' notice of any price increase.

(b) If you do not agree to a price increase, you may cancel your subscription before the new price takes effect.

10. In-Flight Use

10.1 The Service is designed to be used during air travel via in-flight WiFi. However, Aerologue does not guarantee the availability, quality, or speed of in-flight WiFi connections, which are provided by airlines and their connectivity partners.

10.2 Aerologue is not liable for:

(a) any inability to access or use the Service due to unavailable, interrupted, or poor-quality in-flight WiFi;

(b) data charges incurred by your use of the Service in-flight, which are the responsibility of your connectivity provider; or

(c) any instruction by an airline or flight crew to cease use of personal electronic devices at any time during a flight.

10.3 You acknowledge that certain features of the Service may have reduced functionality or may be unavailable when an internet connection is not available.

11. Flight Data and ADS-B Disclaimer

11.1 The Service displays aircraft position data derived from ADS-B (Automatic Dependent Surveillance -- Broadcast) transmissions. ADS-B data is publicly broadcast by aircraft transponders and received by ground-based and space-based receivers.

11.2 ADS-B data is provided for informational and entertainment purposes only. It is not intended for, and must not be relied upon for, air traffic control, navigation, flight safety, or any operational aviation purpose.

11.3 Aerologue makes no representation or warranty as to the accuracy, completeness, timeliness, or reliability of ADS-B data displayed within the Service. Aircraft positions, altitudes, speeds, routes, and other flight information may be inaccurate, delayed, or incomplete.

11.4 Flight data enrichment (airline names, routes, aircraft details) is sourced from third-party providers and may contain errors or omissions. Aerologue does not verify the accuracy of third-party flight data.

11.5 You agree not to use flight data from the Service for any purpose other than personal entertainment and information.

12. Travel Wallet

12.1 The Travel Wallet feature allows you to upload and store digital copies of travel documents including boarding passes, passport photo pages, visa documents, travel insurance policies, and itineraries.

12.2 You are solely responsible for:

(a) the accuracy and completeness of any documents you upload;

(b) ensuring that your uploaded documents are current and valid for your travel purposes; and

12.3 The Travel Wallet is provided as a convenience feature for personal organisation. It is not a substitute for carrying original travel documents as required by airlines, airports, immigration authorities, or other relevant bodies.

12.4 Aerologue shall not be liable for any loss, damage, delay, or inconvenience arising from your reliance on the Travel Wallet as your sole source of travel documentation.

12.5 Documents uploaded to the Travel Wallet are encrypted at rest and in transit. For further details on how we handle your data, please refer to our Privacy Policy (Doc #61, AERO-LEGAL-PRIV-001).

13. Advertising

13.1 The Service displays destination-based advertisements from third-party advertisers. All advertisements are clearly identified as sponsored content.

13.2 Advertisements are served based on your flight destination, geographic position during flight, and your stated preferences. For details on how advertising data is used, please refer to our Privacy Policy (Doc #61, AERO-LEGAL-PRIV-001).

13.3 Aerologue is not responsible for the accuracy, quality, legality, or suitability of any products, services, or content advertised by third parties.

13.4 Clicking on an advertisement may direct you to a third-party website or service. Any transactions you enter into with an advertiser are between you and the advertiser and are subject to the advertiser's own terms and conditions.

13.5 You may adjust your advertising preferences in your account settings, including the ability to reduce exposure to specific advertising categories. Premium subscribers may have access to reduced or no advertising, as described in Section 9.

14. Disclaimers

14.1 The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory.

14.2 To the fullest extent permitted by applicable law, Aerologue disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or usage of trade.

14.3 Aerologue does not warrant that:

(a) the Service will meet your requirements or expectations;

(b) the Service will be uninterrupted, timely, secure, or error-free;

(d) any errors in the Service will be corrected.

14.4 Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including the statutory rights of consumers under the UK Consumer Rights Act 2015.

15. Limitation of Liability

15.1 Nothing in these Terms shall exclude or limit Aerologue's liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) any breach of the terms implied by Sections 9, 10, 11, and 12 of the Sale of Goods Act 1979 or Sections 3, 4, 5, and 6 of the Supply of Goods and Services Act 1982; or

(d) any other liability that cannot be excluded or limited under applicable law.

15.2 Subject to Clause 15.1, Aerologue shall not be liable to you for:

(a) any indirect, incidental, special, consequential, or punitive damages;

(b) any loss of profits, revenue, business, anticipated savings, goodwill, or data;

(d) any damages arising from the conduct of third parties in connection with the Service, including other users and third-party service providers; or

(e) any damages arising from any content or information obtained through the Service.

15.3 Subject to Clause 15.1, Aerologue's total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amounts paid by you to Aerologue in the twelve (12) months preceding the claim, or (b) fifty pounds sterling (GBP 50).

15.4 The limitations of liability in this Section reflect the allocation of risk between the Parties and are an essential element of the basis of the bargain between us.

16. Indemnification

16.1 You agree to indemnify, defend, and hold harmless Aerologue, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

(a) your use of the Service;

(b) your User Content;

(d) your violation of any applicable law or regulation; or

(e) your violation of the rights of any third party.

17. Termination

17.1 You may terminate your account at any time by using the account deletion feature in the Service or by contacting us at [INSERT CONTACT EMAIL].

17.2 We may suspend or terminate your account and access to the Service, with or without notice, if:

(a) you breach these Terms;

(b) we are required to do so by law;

(d) we discontinue the Service; or

(e) we determine, in our reasonable discretion, that your continued use of the Service poses a risk to other users, to the Service, or to Aerologue.

17.3 Upon termination:

(a) your licence to use the Service is immediately revoked;

(b) you must cease all use of the Service;

(c) we may delete your account data and User Content in accordance with our data retention policy and Privacy Policy; and

(d) any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 6 (Intellectual Property), 7.2-7.3 (User Content Licence), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 18 (Dispute Resolution), and 19 (Governing Law).

18. Dispute Resolution

18.1 If you have a complaint or dispute regarding the Service, please contact us first at [INSERT CONTACT EMAIL]. We will endeavour to resolve your complaint in a fair and timely manner.

18.2 If we cannot resolve your complaint informally, you may:

(a) refer the dispute to mediation under the CEDR (Centre for Effective Dispute Resolution) Model Mediation Procedure, the costs of which shall be shared equally between the Parties; or

(b) pursue your claim through the courts of England and Wales.

18.3 Nothing in this Section limits your right to bring proceedings in the courts of your habitual residence if you are a consumer within the European Union or the United Kingdom.

18.4 If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

19. Governing Law

19.1 These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

19.2 The courts of England and Wales shall have non-exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to the rights of consumers to bring proceedings in their jurisdiction of habitual residence.

20. Changes to These Terms

20.1 We may update these Terms from time to time to reflect changes to our Service, our business practices, or applicable law.

20.2 We will notify you of material changes by:

(a) posting the updated Terms on our website with a revised "Effective Date";

(b) sending an email notification to the address associated with your account; and/or

20.3 Material changes will take effect no earlier than 30 days after notification, unless the changes are required by law.

20.4 Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and close your account.

21. General Provisions

21.1 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21.2 Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or the right to enforce it at a later time.

21.3 Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

21.4 Entire Agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Aerologue with respect to the Service.

21.5 Third-Party Rights. A person who is not a party to these Terms shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

21.6 Force Majeure. Aerologue shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, or equipment failures.

22. Contact Details

If you have any questions about these Terms, please contact us at:

Aerologue Ltd [INSERT REGISTERED ADDRESS] Email: [INSERT CONTACT EMAIL] Company Number: [INSERT]